Email Us
support@aemcvtu.com
Call Us
+234 800 123 4567
Chat with us
Support Hours
Monday - Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Note: WhatsApp support is available 24/7 for urgent issues
Frequently Asked Questions
Quick answers to common questions
How do I fund my wallet?
You can fund your wallet via bank transfer to your automated account number or through card payment.
How long does it take for transactions to complete?
Most transactions are completed instantly. In rare cases, it may take up to 5 minutes.
What should I do if my transaction fails?
Contact our support team immediately with your transaction reference number. We'll resolve it within 24 hours.
How do I reset my transaction PIN?
Go to Settings → Security → Transaction PIN and click "Change PIN" to reset it.
Still Need Help?
Our support team is ready to assist you with any questions or issues